{"xsrfToken":"54a30a6e27e1dec69b452ce1515b0469a68671be_lout","branding":{"id":"146","key":"cit","name":"Center for Instructional Technology","portalBaseUrl":"/servicedesk/customer/portal/146","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/146/67","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#6e2b33","headerLinkHoverBGColor":"#6e2b33","headerBadgeColor":"#6e2b33"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/bf007859-5d20-4c3a-b1cf-75a3a226d441/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzNGY2MjA5MC1hNjFiLTRkOGMtYTEwZi0zMWY2ODc5OTdjMTAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmJmMDA3ODU5LTVkMjAtNGMzYS1iMWNmLTc1YTNhMjI2ZDQ0MSI6WyJyZWFkIl19LCJleHAiOjE3NDQ3NDM5NzAsIm5iZiI6MTc0NDc0MzM3MH0.M7yeesC9RkIv3Rfj4Ro2ay5c4DXAG1GHE-ZHznmapxY&client=34f62090-a61b-4d8c-a10f-31f687997c10&mode=fit","logoId":"bf007859-5d20-4c3a-b1cf-75a3a226d441","isLogoAvailable":true,"helpCenterTitle":"Welcome to the UA Technology Help Center","sharedPortalName":"Tech Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the UA Technology Help Center","sharedPortalName":"Tech Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#990000","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzNGY2MjA5MC1hNjFiLTRkOGMtYTEwZi0zMWY2ODc5OTdjMTAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3NDQ3NDM5NzAsIm5iZiI6MTc0NDc0MzM3MH0.Oc5FHjP8dh6LIW1HQ14-JA3z7j8UZHr-JbuNAmvRjfo&client=34f62090-a61b-4d8c-a10f-31f687997c10&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#FFFFFF","topBarTextColor":"#172B4D","hasTopBarBeenSplit":true},"portal":{"id":"146","key":"cit","projectId":10304,"serviceDeskId":146,"name":"Center for Instructional Technology","description":"Request assistance from the Center for Instructional Technology.","portalBaseUrl":"/servicedesk/customer/portal/146","reqTypes":[{"id":"994","name":" Correct or Suggest a Knowledge Base Article","descriptionHtml":"We look forward to receiving your feedback! Are you looking for the Knowledge Base? Follow this link: <a href=\"https://jirauaedu.atlassian.net/wiki/spaces/CIT/overview\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">CIT Knowledge Base</a>","callToAction":" Correct or Suggest a Knowledge Base Article","introHtml":"This form is used to correct or suggest an article in the <a href=\"https://jirauaedu.atlassian.net/wiki/spaces/CIT/overview\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">CIT Knowledge Base</a>.","icon":11158,"iconUrl":"https://bama.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11158","groups":[322],"key":""},{"id":"1048","name":"Blackboard Integration Request","descriptionHtml":"Please review CIT Blackboard <a href=\"https://bama.atlassian.net/wiki/x/goDlZQ\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">integration information</a> and <a href=\"https://bama.atlassian.net/wiki/x/oYDlZQ\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">integration request guidelines</a>. Then fill out the required information below.","callToAction":"Blackboard Integration Request","introHtml":"This form is used to request a third-party product's integration with our Blackboard Learn system.","icon":11129,"iconUrl":"https://bama.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11129","groups":[322],"key":""},{"id":"1210","name":"Blackboard Ultra LIVE Course Request","descriptionHtml":"","callToAction":"Blackboard Ultra LIVE Course Request","introHtml":"This form is used to request Ultra Course View for your LIVE course in Blackboard. <a href=\"https://cit.ua.edu/ultra\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Learn more about Blackboard Ultra Course View at UA</a>.","icon":11171,"iconUrl":"https://bama.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11171","groups":[322],"key":""},{"id":"1082","name":"Blackboard Ultra Practice Course Request","descriptionHtml":"Enter your user information to request a practice course with<a href=\"https://cit.ua.edu/ultra\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Blackboard Ultra Course View</a>.","callToAction":"Blackboard Ultra Practice Course Request","introHtml":"This form is used to request a practice course with <a href=\"https://cit.ua.edu/ultra\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Blackboard Ultra</a>.","icon":11171,"iconUrl":"https://bama.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11171","groups":[322],"key":""},{"id":"1614","name":"People.ua.edu Site Request","descriptionHtml":"","callToAction":"People.ua.edu Site Request","introHtml":"Professional websites for faculty portfolios, research, or labs. People.ua.edu sites are hosted on CampusPress.","icon":11147,"iconUrl":"https://bama.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11147","groups":[322],"key":""},{"id":"1371","name":"Request a Consultation or Training","descriptionHtml":"We're here to help. Let us know how we can help by choosing an instructional technology and describing the type of assistance you need. Please add as many details as possible.","callToAction":"Request a Consultation or Training","introHtml":"","icon":11148,"iconUrl":"https://bama.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11148","groups":[322],"key":""},{"id":"825","name":"Submit a Help Request","descriptionHtml":"","callToAction":"Submit a Help Request","introHtml":"Submit an instructional technology help request.","icon":11165,"iconUrl":"https://bama.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11165","groups":[322],"key":""},{"id":"827","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":11187,"iconUrl":"https://bama.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11187","groups":[],"key":""},{"id":"2109","name":"Live Site Request","descriptionHtml":"","callToAction":"Live Site Request","introHtml":"This form is used to start the Go Live process for People sites.","icon":11162,"iconUrl":"https://bama.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11162","groups":[],"key":""},{"id":"1266","name":"Parent Project ","descriptionHtml":"","callToAction":"Parent Project ","introHtml":"","icon":11210,"iconUrl":"https://bama.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11210","groups":[],"key":""},{"id":"1332","name":"Project Task","descriptionHtml":"","callToAction":"Project Task","introHtml":"","icon":11210,"iconUrl":"https://bama.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11210","groups":[],"key":""}],"reqGroups":[{"id":322,"name":"Instructional Technology"}],"orderMapping":{"374":[994],"322":[825,1371,1082,1210,1048,1614,994]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"b16735f4-79e7-3cb1-b6dc-d39db69dffa9","appLinkName":"System Confluence","appLinkUrl":"https://jirauaedu.atlassian.net/wiki","spaceKey":"CIT","spaceName":"CIT","spaceUrl":"https://jirauaedu.atlassian.net/wiki/spaces/CIT","isServer":false},"labels":[],"projectKey":"CIT","serviceDeskId":146,"kbLinkDomainURLs":["https://bama.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":146,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CIT","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzNGY2MjA5MC1hNjFiLTRkOGMtYTEwZi0zMWY2ODc5OTdjMTAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMzA0IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDQ3NDQ1NzAsIm5iZiI6MTc0NDc0MzM3MH0.Je0HbLEQrfKjiEDjYX46dTYMskwTjcpgcutWdY9g0rU","targetCollection":"upload-project-10304","endpointUrl":"https://api.media.atlassian.com","clientId":"34f62090-a61b-4d8c-a10f-31f687997c10","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":1371,"projectId":10304,"form":{"name":"Request a Consultation or Training","descriptionHtml":"We're here to help. Let us know how we can help by choosing an instructional technology and describing the type of assistance you need. Please add as many details as possible.","callToAction":"Request a Consultation or Training","intro":"","instructions":"We're here to help. Let us know how we can help by choosing an instructional technology and describing the type of assistance you need. Please add as many details as possible.","icon":11148,"iconUrl":"https://bama.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11148","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":false,"presetValues":["Appointment Request"]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/146/create/1371","requestValidateBaseUrl":"/servicedesk/customer/portal/146/validate/1371","calendarParams":{"firstDay":0,"date":"2025-04-15T13:56:11-0500","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"b16735f4-79e7-3cb1-b6dc-d39db69dffa9","appLinkName":"System Confluence","appLinkUrl":"https://jirauaedu.atlassian.net/wiki","spaceKey":"CIT","spaceName":"CIT","spaceUrl":"https://jirauaedu.atlassian.net/wiki/spaces/CIT","isServer":false},"labels":[],"projectKey":"CIT","serviceDeskId":146,"kbLinkDomainURLs":["https://bama.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzNGY2MjA5MC1hNjFiLTRkOGMtYTEwZi0zMWY2ODc5OTdjMTAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMzA0IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDQ3NDQ1NzEsIm5iZiI6MTc0NDc0MzM3MX0.fehnbQ8WBMufreIjQXAjvMVQLaupBekYaRhQok-vv9U","targetCollection":"upload-project-10304","endpointUrl":"https://api.media.atlassian.com","clientId":"34f62090-a61b-4d8c-a10f-31f687997c10","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{"id":14,"updated":"2024-12-14T14:21:25.822700858Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[1371],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":14,"name":"Consultation Request","submit":{"lock":false,"pdf":false},"templateFormUuid":"a61a2fae-b302-472d-b62b-fae4500d3b29"},"layout":[{"version":1,"type":"doc","content":[{"type":"paragraph","content":[]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":2},"layout":"default","localId":"6df83c87-440d-4a06-a6b3-ed3410fda688"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":3},"layout":"default","localId":"1a09b6b1-7a63-4e74-aa79-ed8d4870b0d3"}}]},{"version":1,"type":"doc","content":[{"type":"heading","attrs":{"level":2,"localId":"acf26e69-a754-47b3-b840-b6e678566427"},"content":[{"type":"text","text":"Consultation details"}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":4},"layout":"default","localId":"d806c16a-d1e3-44f4-bb03-e4bc11d375b5"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":21},"layout":"default","localId":"3c6c6380-67c3-4fdd-a58e-179825a796f7"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":8},"layout":"default","localId":"bd9725df-a45b-4ccd-b5f5-5b9e7b792c1d"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":10},"layout":"default","localId":"708812df-12db-4415-904c-4199becafc9b"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":13},"layout":"default","localId":"95c851dd-38fe-4f52-a3a3-0713010cbf80"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":14},"layout":"default","localId":"796eb6de-01dc-478a-afa9-13e94242e82f"}}]},{"version":1,"type":"doc","content":[{"type":"panel","attrs":{"panelType":"success"},"content":[{"type":"paragraph","attrs":{"localId":"e2bb132b-f4d5-45f2-becc-124217615328"},"content":[{"type":"text","text":"Thank you for your request! Click "},{"type":"text","text":"Submit ","marks":[{"type":"strong"}]},{"type":"text","text":"and a CIT staff member will be in touch with you soon. "}]}]},{"type":"paragraph","content":[]}]}],"conditions":{"12":{"t":"sh","i":{"co":{"cIds":{"10":["1"]}}},"o":{"sIds":["2"]}},"17":{"t":"sh","i":{"co":{"cIds":{"10":["1","2","3"]}}},"o":{"sIds":["3"]}}},"sections":{"1":{"name":"Consultation details","conditions":[]},"2":{"name":"Timing & availability","conditions":["12"]},"3":{"name":"End","conditions":["17"]}},"questions":{"8":{"type":"cs","label":"How would you like to meet?","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"In-person","other":false},{"id":"2","label":"Virtual (Microsoft Teams)","other":false}],"questionKey":""},"4":{"type":"cl","label":"Instructional Technology","description":"Choose a technology category for your consultation or training","validation":{"rq":true},"jiraField":"components","questionKey":""},"13":{"type":"ti","label":"Earliest time","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"10":{"type":"cs","label":"How urgent is your request?","description":"Please keep in mind that consultation times depend on staff availability.","validation":{"rq":true},"choices":[{"id":"1","label":"Today","other":false},{"id":"2","label":"This week","other":false},{"id":"3","label":"Not urgent","other":false}],"questionKey":""},"21":{"type":"tl","label":"What would you like to learn?","description":"Briefly describe or list what you would like to learn during your consultation","validation":{"rq":true,"mxw":20},"choices":[],"defaultAnswer":{"adf":{"type":"doc","version":1,"content":[{"type":"paragraph","content":[{"type":"text","text":"I would like to learn about Blackboard's communications features"}]}]}},"questionKey":""},"14":{"type":"ti","label":"Latest time","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"2":{"type":"tl","label":"First & Last Name","description":"","validation":{"rq":true},"jiraField":"customfield_10303","questionKey":""},"3":{"type":"ts","label":"myBama username","description":"","validation":{"rq":true},"jiraField":"customfield_10542","questionKey":""}}},"uuid":"a61a2fae-b302-472d-b62b-fae4500d3b29"},"proforma":{"formExists":true,"formValid":true,"formTemplateData":{"id":14,"updated":"2024-12-14T14:21:25.822700858Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[1371],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":14,"name":"Consultation Request","submit":{"lock":false,"pdf":false},"templateFormUuid":"a61a2fae-b302-472d-b62b-fae4500d3b29"},"layout":[{"version":1,"type":"doc","content":[{"type":"paragraph","content":[]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":2},"layout":"default","localId":"6df83c87-440d-4a06-a6b3-ed3410fda688"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":3},"layout":"default","localId":"1a09b6b1-7a63-4e74-aa79-ed8d4870b0d3"}}]},{"version":1,"type":"doc","content":[{"type":"heading","attrs":{"level":2,"localId":"acf26e69-a754-47b3-b840-b6e678566427"},"content":[{"type":"text","text":"Consultation details"}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":4},"layout":"default","localId":"d806c16a-d1e3-44f4-bb03-e4bc11d375b5"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":21},"layout":"default","localId":"3c6c6380-67c3-4fdd-a58e-179825a796f7"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":8},"layout":"default","localId":"bd9725df-a45b-4ccd-b5f5-5b9e7b792c1d"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":10},"layout":"default","localId":"708812df-12db-4415-904c-4199becafc9b"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":13},"layout":"default","localId":"95c851dd-38fe-4f52-a3a3-0713010cbf80"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":14},"layout":"default","localId":"796eb6de-01dc-478a-afa9-13e94242e82f"}}]},{"version":1,"type":"doc","content":[{"type":"panel","attrs":{"panelType":"success"},"content":[{"type":"paragraph","attrs":{"localId":"e2bb132b-f4d5-45f2-becc-124217615328"},"content":[{"type":"text","text":"Thank you for your request! Click "},{"type":"text","text":"Submit ","marks":[{"type":"strong"}]},{"type":"text","text":"and a CIT staff member will be in touch with you soon. "}]}]},{"type":"paragraph","content":[]}]}],"conditions":{"12":{"t":"sh","i":{"co":{"cIds":{"10":["1"]}}},"o":{"sIds":["2"]}},"17":{"t":"sh","i":{"co":{"cIds":{"10":["1","2","3"]}}},"o":{"sIds":["3"]}}},"sections":{"1":{"name":"Consultation details","conditions":[]},"2":{"name":"Timing & availability","conditions":["12"]},"3":{"name":"End","conditions":["17"]}},"questions":{"8":{"type":"cs","label":"How would you like to meet?","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"In-person","other":false},{"id":"2","label":"Virtual (Microsoft Teams)","other":false}],"questionKey":""},"4":{"type":"cl","label":"Instructional Technology","description":"Choose a technology category for your consultation or training","validation":{"rq":true},"jiraField":"components","questionKey":""},"13":{"type":"ti","label":"Earliest time","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"10":{"type":"cs","label":"How urgent is your request?","description":"Please keep in mind that consultation times depend on staff availability.","validation":{"rq":true},"choices":[{"id":"1","label":"Today","other":false},{"id":"2","label":"This week","other":false},{"id":"3","label":"Not urgent","other":false}],"questionKey":""},"21":{"type":"tl","label":"What would you like to learn?","description":"Briefly describe or list what you would like to learn during your consultation","validation":{"rq":true,"mxw":20},"choices":[],"defaultAnswer":{"adf":{"type":"doc","version":1,"content":[{"type":"paragraph","content":[{"type":"text","text":"I would like to learn about Blackboard's communications features"}]}]}},"questionKey":""},"14":{"type":"ti","label":"Latest time","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"2":{"type":"tl","label":"First & Last Name","description":"","validation":{"rq":true},"jiraField":"customfield_10303","questionKey":""},"3":{"type":"ts","label":"myBama username","description":"","validation":{"rq":true},"jiraField":"customfield_10542","questionKey":""}}},"uuid":"a61a2fae-b302-472d-b62b-fae4500d3b29"},"linkedJiraFields":["customfield_10303","components","customfield_10542"]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=bama","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"54a30a6e27e1dec69b452ce1515b0469a68671be_lout","baseUrl":"https://bama.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://bama.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1000000000","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"34f62090-a61b-4d8c-a10f-31f687997c10","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"681ce6baeca04acf9c1e880ab15207bc","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}

Center for Instructional Technology

Request assistance from the Center for Instructional Technology.

What can we help you with?

option Request a Consultation or Training, selected. Select is focused , press Down to open the menu,

Request a Consultation or Training

We're here to help. Let us know how we can help by choosing an instructional technology and describing the type of assistance you need. Please add as many details as possible.