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If this is not successful, you may need to forget the network. Forgetting a network will reset your connection and prompt you to connect again.
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If you are still unable to conn
Forget a Network
How to forget a network in Windows 10:
Click on the network icon in the bottom right hand corner of your screen.
Click “Network Settings”.
Click “Manage Wifi Settings”.
At the bottom of the page, click on the network you wish to forget.
Click “Forget”.
Attempt to connect again.
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If you are still unable to connect, please contact the IT Service Desk.