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Unable to access Titanium using a laptop. |
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If you receive an error message when you try to log in to the HIPAA WiFi or VPN (steps and screenshots below), please, ask your clinic’s director to send an email to itsd@ua.edu – and cc: gdykeman@ua.edu – requesting your myBama Username be given access to UA’s HIPAA WiFi and VPN. |
Solution
When you’re accessing Titanium using a computer and not connected to UA’s HIPAA network using a dock or network cable:
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In the list of available WiFis, look for the HIPAA . WiFi
Select the HIPAA Wifi and log in using your myBama username and password
You should be able to connect to the TITANIUM folder or Shared Documents folders on \\titanium.ua-net.ua.edu and log in to the Titanium application
Scenario 2: You’re on campus using WiFi and don’t see the HIPAA WiFi
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If you don’t see the HIPAA WiFi, connect to the eduroam WiFi
After you’re connected to eduroam, launch Cisco AnyConnect
Log in using your myBama username and password
You should be able to connect to the TITANIUM folder or Shared Documents folders on \\titanium.ua-net.ua.edu and log in to the Titanium application
Scenario 3: You’re off campus
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You’ll need to do these steps EVERY time you’re working from home, a hotel, etc. |
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If you don’t have Cisco Any Connect installed on your laptop, here’s where you can get it |
Connect to the WiFi or network available where you are
Launch Cisco AnyConnect and log in to uavpn.ua.edu/hipaa
In the VPN screen,
If you see uavpn.ua.edu/hipaa as an option in the drop-down menu, select it
If you don’t see uavpn.ua.edu/hipaa as an option, click where you see UA Campus and type uavpn.ua.edu/campus
Delete campus and type hipaahipaa (this step should need to do done only the first time you’re connecting to the HIPAA VPN)
Click Connect
In the username and password screen,
User name: If your myBama username is not in the username field, type it
Password: Type your myBama password
Second Password: Type push
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This will send you a DUO prompt (like what you get when you log in to myBama) |
Scenario 3: You’re off campus
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EVERY time you’re working from home, a hotel, etc. |
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you |
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log in to |
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myBama |
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) |