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Follow the steps below, based on your device type, to switch from legacy ActiveSync to modern authentication. Accounts that are not transitioned to modern authentication by Sept. 27, 2021 will be logged out of the account, requiring the user to login through the modern authentication method.
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Android
Delete Account
Open the Gmail App
Tap the hamburger menu and scroll to settings
Tap the 3-dot menu
Tap Manage Accounts
Tap Exchange and tap Remove Account
Now that the account has been removed, you can add it back with modern authentication.
Add New Account
Launch the Outlook app, tap “Get Started”. Note, if you do not already have the Outlook app installed, visit your device’s app store and download Outlook for Android.
Tap Add Account
Enter your myBamausername@ua.edu email address and tap “Continue”. NOTE – DO NOT CLICK ADD GOOGLE ACCOUNT.
Enter your myBama password, then tap “Sign In”.
Authenticate with Duo prompt.
If prompted to add another account, tap “Maybe Later”.
Intro pages will appear, skip or view as desired.
Outlook will begin syncing to the server, then will be ready for use.
The steps for adding an account are replicated in the following video:
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Outlook for iOS
First, if you do not have the Outlook for iOS app on your device, download Outlook for iOS from the App Store. OIT recommends the Outlook app for accessing UA email.
Delete Account from iOS Mail App
Navigate to Settings > Mail > Accounts
Tap your UA Exchange account
Tap Delete Account
Tap Delete to Confirm
Now that the account has been removed, you can add it back with modern authentication.
Add Account to Outlook App
Launch the Outlook app.
Enter your mybamausername@crimson.ua.edu email address then tap “Add Account”.
You will then be prompted for a password, enter your myBama password. You may then receive a Duo prompt.
If prompted to add another account, tap “Maybe Later”.
Intro pages will appear, skip or view as desired.
A prompt to enable notifications will appear, Turn on or say No Thanks, as desired.
Outlook will begin syncing to the server, then be ready for use.
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iOS Native Mail App
Delete Account
Navigate to Settings > Mail > Accounts
Tap your UA Exchange account
Tap Delete Account
Tap Delete to Confirm
Now that the account has been removed, you can add it back with modern authentication.
Add Account
Navigate to Settings > Mail > Accounts
Tap Add Account
Select Microsoft Exchange
Enter your myBamausername@ua.edu email address and tap next
Tap Sign In
You will then receive a prompt for login.microsoft.com. Enter your myBama password, then tap Sign in.
Authenticate with Duo when prompted.
Configure settings to your preference and tap save.
The steps for adding an account are replicated in the following video:
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Accessing email on another type of device?
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