Problem
Info |
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Video isn’t uploading successfully to Flip through the web browser. |
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If your video submitted correctly but you have issues with playback, troubleshoot playback issues.
Solution(s)
Before you try to troubleshoot your issue, make sure you:
Sign out of Flip and sign back in
Check system requirements
Find out if your system is compatible with Flip.
Check your web browser
Find out your web browser's version and update to the latest version.
Microsoft Edge (enter in your URL bar): edge://settings/help
Google Chrome (enter in your URL bar): chrome://settings/help
Close any other tabs or applications.
Another website or application in the background may cause the issues.
Make sure there aren’t any browser extensions interfering with your upload. Open an incognito or private browser window. Then, go to your Flip and create and submit another video.
Switch to another web browser
Open another browser and try to create and submit another video. This helps identify an issue with the browser versus a
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system-wide issue.
Restart your device and try again.
Contact CIT if the error persists.
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