All UA O365 accounts should authenticate through modern authentication, which requires two-factor authentication.
What is modern authentication?
Modern authentication offers additional security for accounts, making it less likely for attackers to gain access to an account. The Outlook desktop and mobile apps use modern authentication. Outlook apps are recommended for accessing UA email; however, we understand some users prefer the native mail app on iOS devices.
Make the switch!
Effective Sept. 27, 2021, all UA O365 account holders must access mail through modern authentication. Accounts will no longer be permitted to be accessed via ActiveSync, which does not require two-factor authentication.
To begin using modern authentication, users can remove their account on their iOS or Android device and begin using the Outlook application. If iOS users prefer to use the native mail app, they can remove and re-add the account to authenticate with modern authentication.
Follow the steps below, based on your device type, to switch from legacy ActiveSync to modern authentication. Accounts that are not transitioned to modern authentication by Sept. 27, 2021 will be logged out of the account, requiring the user to login through the modern authentication method.
Android
Outlook for iOS
iOS Native Mail App
Accessing email on another type of device?
Visit the Faculty and Staff Email webpage for additional tutorials on accessing email through the Outlook desktop app. If you need further assistance setting up email on a device, please contact your departmental IT support or the IT Service Desk.