Qualtrics Support

Account Support

If you are experiencing issues accessing Qualtrics via the UA Qualtrics portal, please contact the Center for Instructional Technology.

Application Support

All other support is provided directly by Qualtrics. Login to the Qualtrics Support Center to submit a ticket.

  • The University of Alabama uses single sign on (SSO) to authenticate access to Qualtrics. When logging in to Qualtrics Support Center, click Sign In with SSO below the password field on the login screen.

  • When prompted for an organization ID, enter universityofalabama. One word, no spaces.

  • You will then be directed to the SSO page to enter your myBama credentials and gain access to the Qualtrics Support Center.