Known Issue - Copying long item descriptions to Ultra
Problem
If you copy an item from an Original course with a description longer than 750 characters, the description will automatically be shortened, and the formatting will be removed.
Solution
Before copying content from Original, edit your items to ensure the descriptions are shorter than 750 characters. Remove all formatting. This includes bolded or italicized text, hyperlinks, and bullet points.
Why? Item descriptions in Ultra are limited to 750 characters. Item descriptions in Ultra cannot be formatted.
In some cases, long descriptions are copied into different Ultra course areas:
Long folder descriptions are automatically copied into an Ultra document inside the copied folder.
Long discussion forum descriptions are copied to the Ultra discussion topic description.
In other cases, long descriptions do not copy to the Ultra course:
Long discussion board descriptions are not copied to Ultra.
Example
An example of a long description on an Original content folder:
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Integer porttitor sed neque a faucibus. Morbi sit amet laoreet nunc. Nunc ornare fringilla tellus, id tincidunt sem convallis sit amet. Fusce vitae est dignissim, laoreet dolor nec, suscipit justo. Praesent semper eros et maximus laoreet. Etiam at tellus a ante varius viverra non eu lectus. Aenean quis euismod libero.
Nullam accumsan enim in pharetra pharetra. Aliquam egestas diam nec lectus gravida pretium. Nam vehicula urna erat, sit amet tristique eros porttitor ac. Nunc non tempor velit. Suspendisse sollicitudin pharetra enim, eget condimentum quam pulvinar ut. Cras posuere eleifend pharetra. Suspendisse potenti. Proin vitae vestibulum dolor, quis vulputate mauris. Pellentesque sodales ultrices aliquam.
Nulla orci dui, consectetur et tincidunt sit amet, vulputate vel sem. Etiam dictum nulla leo, vel ullamcorper arcu viverra nec. Vestibulum consectetur ullamcorper mi, eleifend interdum quam hendrerit non. Aliquam in tellus vel dolor tempus egestas.
Content Folder in Original with long description and text formatting
The same content folder copied to Ultra, with the description shortened and the formatting removed.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Integer porttitor sed neque a faucibus. Morbi sit amet laoreet nunc. Nunc ornare fringilla tellus, id tincidunt sem convallis sit amet. Fusce vitae est dignissim, laoreet dolor nec, suscipit justo. Praesent semper eros et maximus laoreet. Etiam at tellus a ante varius viverra non eu lectus. Aenean quis euismod libero.
Nullam accumsan enim in pharetra pharetra. Aliquam egestas diam nec lectus gravida pretium. Nam vehicula urna erat, sit amet tristique eros porttitor ac. Nunc non tempor velit. Suspendisse sollicitudin pharetra enim, eget condimentum quam pulvinar ut. Cras posuere eleifend pharetra. Suspendisse potenti. Proin vitae vestibulum dolor, quis vulputate mauris.
When you copy an item with a long description (longer than 750 characters) from Original to Ultra, you will receive an exception message in your Ultra course Exception Report.
When you open the Exception Report in Ultra, it will have an exception titled “Content Folder with Long Description.” The explanation says “The folder description was shortened or lost formatting.”