Known Issue - Panopto Video Access Request
Problem
Current students cannot view a Panopto video in their current course and the instructor receives multiple emails about granting access to the video from a previous semester’s course.
Example Scenario
In Fall 2025, 202540-CIT-100-001 has links to Panopto videos embedded on the content area.
These videos were uploaded to a folder in Panopto named 202540-CIT-100-001.
The instructor and students have access to the videos in that folder because the have access to the Blackboard course.
The instructor copies the course content to their new course for Spring 2026, 202610-CIT-100-001. The video links still point to the videos in the Fall 2025 course.
The Spring 2026 students do not have access to that course, so they request access to view each video.
Solution
The instructor can give Viewer permission to the new semester’s students. Follow these steps:
Navigate to the folder in Panopto.
Select the More Actions (three dot) button.
Then choose Settings.
In the pop-up window, choose Share.
In the “Add People and Groups” field, begin typing the course name for the students that do not have access. (Example: 202610-CIT-100-001)
Items should populate below the field that match your search. Choose the option that has the course name and “Viewer.”
Optional: Choose to send or not send an email notification to the group that will receive access to the folder.
Select Save when you are finished.