Clear cache & cookies in your browser
If you have any unexpected issues with internet content, the most common first step is to clear the cache in your browser. Clearing the cache can also be paired with clearing the cookies in your browser.
Cookies are files created by sites you visit. They make your online experience easier by saving browsing data.
The cache remembers parts of pages, like images, to help them open faster during your next visit.
Instructions
Visit the Browser Checker if you are unsure what device and browser you are using.
Select a link for the browser you use and which operating system you are using.
Internet Browser | Instructions for Windows 11 | Instructions for Mac |
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Google Chrome | ||
Microsoft Edge |
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Mozilla Firefox | ||
Safari |
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