Known Issue - Meeting attendees receive a Zoom recording link in error

Known Issue - Meeting attendees receive a Zoom recording link in error

Problem

After a Zoom meeting has concluded, many attendees unexpectedly receive an email with a link to the meeting recording.

Note: This email may also come from Panopto if the user records to Zoom Cloud.

Solution

The host should review and adjust the Share settings for their meeting recordings.

  1. In the Zoom desktop application, select Settings (gear icon) on the bottom-left.  

  2. In the Settings window, choose My Account.  

  3. Then choose Edit my Profile.  

  4. A web browser window will open to a Zoom page with your profile details.  

  5. On the left menu, choose Settings.  

  6. Across the top of the Settings area, choose the Recording section

  7. In the Recording settings, choose the Share section. 

    Zoom account Share settings.png
  8. Review the Share section and choose the desired options. For example, if you do not want other users to receive a link to the recording, choose Only Me.

    Zoom Share Recording Setting.png
  9. If you change any settings, select the Save button when you are finished. 

We recommend reviewing all of the settings under Recording to ensure the appropriate options are selected and saved. 

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