Titanium faculty/staff user: Access Titanium using a laptop
Problem
Unable to access Titanium using a laptop.
Solution
These scenarios are for accessing Titanium using a laptop and are based on where you are and how the laptop will connect to UA’s HIPAA network.
Where are you?
On campus: Use WiFi or connect the laptop to the network jack in your office
Scenario 1: Using HIPAA WiFi
Scenario 2: Using eduroam WiFi
Scenario 3: Connecting to network jack in your office
NOTE: To connect to the network jack successfully, there are setup steps that need to be done beforehand. If you have questions about whether or not this has been done, please, contact either your clinic administrative assistant or director.
Off campus:
Scenario 1: You’re on campus using WiFi and see the HIPAA WiFi
The HIPAA WiFi is not available in every building/room on campus.
In the list of available WiFis, look for the HIPAA WiFi
Select the HIPAA Wifi and log in using your myBama username and password
You should be able to connect to the TITANIUM folder or Shared Documents folders on \\titanium.ua-net.ua.edu and log in to the Titanium application
Scenario 2: You’re on campus using WiFi and don’t see the HIPAA WiFi
If you don’t see the HIPAA WiFi, connect to the eduroam WiFi
Log in using your myBama username and password
You should be able to connect to the TITANIUM folder or Shared Documents folders on \\titanium.ua-net.ua.edu and log in to the Titanium application
Scenario 3: You’re on campus connecting the laptop to the network jack in your office
Log in to the laptop using your myBama username and password
You should be able to connect to the TITANIUM folder or Shared Documents folders on \\titanium.ua-net.ua.edu and log in to the Titanium application
Scenario 4: You’re off campus
Connect to the WiFi or network available where you are
Launch Cisco AnyConnect and log in to uavpn.ua.edu/hipaa
In the VPN screen,
If you see uavpn.ua.edu/hipaa as an option in the drop-down menu, select it
If you don’t see uavpn.ua.edu/hipaa as an option, click where you see UA Campus and type uavpn.ua.edu/hipaa (this step should need to do done only the first time you’re connecting to the HIPAA VPN)
Click Connect
In the username and password screen,
User name: If your myBama username is not in the username field, type it
Password: Type your myBama password
Second Password: Type push
After you Approve the DUO prompt, you will be connected to the UA HIPAA VPN