Titanium faculty/staff user: Access Titanium using a laptop

Problem

Unable to access Titanium using a laptop.

Solution

These scenarios are for accessing Titanium using a laptop and are based on where you are and how the laptop will connect to UA’s HIPAA network.

Where are you?

NOTE: To connect to the network jack successfully, there are setup steps that need to be done beforehand. If you have questions about whether or not this has been done, please, contact either your clinic administrative assistant or director.

Scenario 1: You’re on campus using WiFi and see the HIPAA WiFi

The HIPAA WiFi is not available in every building/room on campus.

  1. In the list of available WiFis, look for the HIPAA WiFi

  2. Select the HIPAA Wifi and log in using your myBama username and password

  3. You should be able to connect to the TITANIUM folder or Shared Documents folders on \\titanium.ua-net.ua.edu and log in to the Titanium application

Scenario 2: You’re on campus using WiFi and don’t see the HIPAA WiFi

  1. If you don’t see the HIPAA WiFi, connect to the eduroam WiFi

  2. Log in using your myBama username and password

  3. You should be able to connect to the TITANIUM folder or Shared Documents folders on \\titanium.ua-net.ua.edu and log in to the Titanium application

Scenario 3: You’re on campus connecting the laptop to the network jack in your office

  1. Log in to the laptop using your myBama username and password

  2. You should be able to connect to the TITANIUM folder or Shared Documents folders on \\titanium.ua-net.ua.edu and log in to the Titanium application

Scenario 4: You’re off campus

  1. Connect to the WiFi or network available where you are

  2. Launch Cisco AnyConnect and log in to uavpn.ua.edu/hipaa

    Use Cisco AnyConnect to connect to the HIPAA VPN
  3. In the VPN screen,

    1. If you see uavpn.ua.edu/hipaa as an option in the drop-down menu, select it

    2. If you don’t see uavpn.ua.edu/hipaa as an option, click where you see UA Campus and type uavpn.ua.edu/hipaa (this step should need to do done only the first time you’re connecting to the HIPAA VPN)

    3. Click Connect

      Cisco Any Connect Log in Screen.png
  4. In the username and password screen,

    1. User name: If your myBama username is not in the username field, type it

    2. Password: Type your myBama password

    3. Second Password: Type push

  5. After you Approve the DUO prompt, you will be connected to the UA HIPAA VPN

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