What does a student receive as a reminder?

Owned by Gina Dykeman, created
Last updated: Dec 19, 2022
2 min read

Provided a student has not opted out from receiving emails and/or texts, a reminder email and/or text can be sent.

Face-to-face appointment

Email

Typically, the reminder email for a face-to-face appointment includes:

  • Date,

  • Time,

  • Name of the person meeting with the student, and

  • Location (either the building and office number of the person meeting with the student or the building and room number where the student should check in)

Additionally, it can include any pre-appointment tasks the student needs to complete, such as links to DegreeWorks, Qualtrics, etc.

Your location determines the contents of this email, how many days prior to the appointment the reminder is sent, and your SARS Admin configures it in SARS Messages.

Text

All SMS text messages have a 166-character limit. If the message is longer than 166 characters, the “extra” characters are sent in a subsequent text.

Because of the character limitation, typically the reminder text for a face-to-face appointment includes:

  • Date,

  • Time,

  • Name of the person meeting with the student,

  • Location (either the building and office number of the person meeting with the student or the building and room number where the student should check in), and

  • Link to your location’s online scheduling portal. The URLs to our eSARS sites are long; creating a Bitly URL is helpful.

Your location determines the contents of this email, how many days prior to the appointment the reminder is sent, and your SARS Admin configures it in SARS Messages.

Zoom appointment

Email

Typically, the reminder email for a Zoom appointment includes:

  • Date,

  • Time,

  • Name of the person meeting with the student, and

  • Directions for joining the Zoom meeting using either the link sent in the appointment confirmation email or by logging in to your location’s eSARS, clicking View or Cancel Appointments, and clicking Join Meeting.

Additionally, it can include any pre-appointment tasks the student needs to complete, such as links to DegreeWorks, Qualtrics, etc.

Your location determines the contents of this email, and your SARS Admin configures it in SARS Messages.

Text

All SMS text messages have a 166-character limit. If the message is longer than 166 characters, the “extra” characters are sent in a subsequent text.

Because of the character limitation, typically the reminder text for a face-to-face appointment includes:

  • Date,

  • Time,

  • Name of the person meeting with the student,

  • Directions for joining the Zoom meeting using either the link sent in the appointment confirmation email, and

  • Link to your location’s online scheduling portal. The URLs to our eSARS sites are long; creating a Bitly URL is helpful.

Your location determines the contents of this text, and your SARS Admin configures it in SARS Messages.

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