Tech Help Center
  1. Tech Help Center
  2. University Libraries Metadata Service Desk

University Libraries Metadata Service Desk

Welcome! You can raise a request for MetaData using the options provided.

  • Submit a request or incident

    Submit a request or report a problem.

  • Ask a question

    Have a question? Submit it here.

Powered by Jira Service Management
{"xsrfToken":"529c6996427d7fa4ea88726b9d888a141ea43a83_lout","branding":{"id":"155","key":"metdata","name":"University Libraries Metadata Service Desk","portalBaseUrl":"/servicedesk/customer/portal/155"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/bf007859-5d20-4c3a-b1cf-75a3a226d441/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzNGY2MjA5MC1hNjFiLTRkOGMtYTEwZi0zMWY2ODc5OTdjMTAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmJmMDA3ODU5LTVkMjAtNGMzYS1iMWNmLTc1YTNhMjI2ZDQ0MSI6WyJyZWFkIl19LCJleHAiOjE3NDc0NTEyOTcsIm5iZiI6MTc0NzQ1MDY5N30.FK7owXpsW9nVHzSSLXmWKsLlUOegnG-ckSd0MtQ5Zyw&client=34f62090-a61b-4d8c-a10f-31f687997c10&mode=fit","logoId":"bf007859-5d20-4c3a-b1cf-75a3a226d441","isLogoAvailable":true,"helpCenterTitle":"Welcome to the UA Technology Help Center","sharedPortalName":"Tech Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the UA Technology Help Center","sharedPortalName":"Tech Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#990000","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzNGY2MjA5MC1hNjFiLTRkOGMtYTEwZi0zMWY2ODc5OTdjMTAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3NDc0NTEyOTcsIm5iZiI6MTc0NzQ1MDY5N30.arWpE_H3-UqWa3idR_Jnt1BTTzZkvufwudpIyuHyqYo&client=34f62090-a61b-4d8c-a10f-31f687997c10&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#FFFFFF","topBarTextColor":"#172B4D","hasTopBarBeenSplit":true},"portal":{"id":"155","key":"metdata","projectId":10338,"serviceDeskId":155,"name":"University Libraries Metadata Service Desk","description":"<p>Welcome! You can raise a request for MetaData using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/155","reqTypes":[{"id":"1039","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"<p>Have a question? Submit it here.</p>","icon":11209,"iconUrl":"https://bama.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11209","groups":[386],"key":""},{"id":"1038","name":"Submit a request or incident","descriptionHtml":"","callToAction":"Submit a request or incident","introHtml":"<p>Submit a request or report a problem.</p>","icon":11200,"iconUrl":"https://bama.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11200","groups":[386],"key":""},{"id":"1058","name":"Bulk load request","descriptionHtml":"","callToAction":"Bulk load request","introHtml":"","icon":11128,"iconUrl":"https://bama.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11128","groups":[],"key":""},{"id":"1040","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":11187,"iconUrl":"https://bama.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11187","groups":[],"key":""}],"reqGroups":[{"id":386,"name":"General"}],"orderMapping":{"386":[1038,1039]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"b16735f4-79e7-3cb1-b6dc-d39db69dffa9","appLinkName":"System Confluence","appLinkUrl":"https://jirauaedu.atlassian.net/wiki","spaceKey":"MET","spaceName":"Metadata","spaceUrl":"https://jirauaedu.atlassian.net/wiki/spaces/MET","isServer":false},"labels":[],"projectKey":"METDATA","serviceDeskId":155,"kbLinkDomainURLs":["https://bama.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":155,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"METDATA","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzNGY2MjA5MC1hNjFiLTRkOGMtYTEwZi0zMWY2ODc5OTdjMTAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMzM4IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDc0NTE4OTcsIm5iZiI6MTc0NzQ1MDY5N30.ONjwyplw6Yoi3GqvcpLUF7hy3MLtMvt8LwZlQ9Q6uuM","targetCollection":"upload-project-10338","endpointUrl":"https://api.media.atlassian.com","clientId":"34f62090-a61b-4d8c-a10f-31f687997c10","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"Tech Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://bama.atlassian.net/wiki","kbLinkDomainURLs":["https://bama.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=bama","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"529c6996427d7fa4ea88726b9d888a141ea43a83_lout","baseUrl":"https://bama.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://bama.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1000000000","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"34f62090-a61b-4d8c-a10f-31f687997c10","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"aa23ec0143ef4a999e235ef1d51d8994","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}