{"xsrfToken":"4def4ed05dcf90ee8c4ad1f25dcfaeb376785e72_lout","branding":{"id":"164","key":"lis","name":"University Libraries Instruction Services","portalBaseUrl":"/servicedesk/customer/portal/164"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/bf007859-5d20-4c3a-b1cf-75a3a226d441/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzNGY2MjA5MC1hNjFiLTRkOGMtYTEwZi0zMWY2ODc5OTdjMTAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmJmMDA3ODU5LTVkMjAtNGMzYS1iMWNmLTc1YTNhMjI2ZDQ0MSI6WyJyZWFkIl19LCJleHAiOjE3MzQwODg4MDQsIm5iZiI6MTczNDA4ODIwNH0.aT8-FCxjVetlwnlXWL59pATeiqz46AJG-xawWH-23MI&client=34f62090-a61b-4d8c-a10f-31f687997c10&mode=fit","logoId":"bf007859-5d20-4c3a-b1cf-75a3a226d441","isLogoAvailable":true,"helpCenterTitle":"Welcome to the UA Technology Help Center","sharedPortalName":"Tech Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the UA Technology Help Center","sharedPortalName":"Tech Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#990000","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"164","key":"lis","projectId":10360,"serviceDeskId":164,"name":"University Libraries Instruction Services","description":"<p>Information literacy, discipline-specific research skills, Research Data Services, and more--request a workshop from your librarian today!</p>","portalBaseUrl":"/servicedesk/customer/portal/164","onlyPortal":false,"reqTypes":[{"id":"1222","name":"Library Instruction Request","descriptionHtml":"<p>Use this form to request library instruction for your classes. You will be contacted by your liaison librarian to confirm your instruction session and discuss the specifics of your instruction request.</p>\n<p>Information about the Library Instruction Program is available in <a href=\"https://guides.lib.ua.edu/libraryinstruction\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">the program guide</a>.</p>\n<p><b>If you have any questions or need assistance:</b><br> • Please email Sarah Sahn, Coordinator of Library Instruction (<a href=\"mailto:sfsahn@ua.edu\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">sfsahn@ua.edu</a>).</p>\n<p>• For help with scheduling BCE sessions, please contact Gabrielle Passick, Program Liaison Librarian (<a href=\"mailto:gpassick@ua.edu\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">gpassick@ua.edu</a>).</p>\n<p>• Research Data Services questions can be referred to Kevin Walker, Director of Branch Library & Research Data Services (<a href=\"mailto:kwwalker@ua.edu\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">kwwalker@ua.edu</a>).</p>\n<p>•Digital Humanities questions can be referred to Sara Whitver, Digital Humanities Librarian, (<a href=\"mailto:smwhitver@ua.edu\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">smwhitver@ua.edu</a>}). To schedule Digital Humanities instruction, please select Other in the section, \"What would you like to schedule?\" Then, enter <b>ADHC</b> or <b>Digital Humanities</b> in the section, \"What type of instruction would you like?\"</p>\n<p><b>Please submit a separate request for each section that you teach.</b></p>","callToAction":"Library Instruction Request","introHtml":"<p>Schedule library instruction for your classes.</p>","icon":11210,"iconUrl":"https://bama.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11210","groups":[430],"key":""},{"id":"1284","name":"ADHC Instruction Request","descriptionHtml":"","callToAction":"ADHC Instruction Request","introHtml":"<p>To have the ADHC librarian embed with your class or provide a workshop</p>","icon":11210,"iconUrl":"https://bama.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11210","groups":[],"key":""},{"id":"1169","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":11187,"iconUrl":"https://bama.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11187","groups":[],"key":""}],"reqGroups":[{"id":430,"name":"Request instruction"}],"orderMapping":{"430":[1222]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"b16735f4-79e7-3cb1-b6dc-d39db69dffa9","appLinkName":"System Confluence","appLinkUrl":"https://jirauaedu.atlassian.net/wiki","spaceKey":"L","spaceName":"LDLO","spaceUrl":"https://jirauaedu.atlassian.net/wiki/spaces/L","isServer":false},"labels":[],"projectKey":"LIS","serviceDeskId":164,"kbLinkDomainURLs":["https://bama.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":164,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"LIS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzNGY2MjA5MC1hNjFiLTRkOGMtYTEwZi0zMWY2ODc5OTdjMTAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDM2MCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzQwODk0MDQsIm5iZiI6MTczNDA4ODIwNH0.ZpFDwIFB0BWeQNq3LexpUV2dazqHqEfompyfYx2iKHg","targetCollection":"upload-project-10360","endpointUrl":"https://api.media.atlassian.com","clientId":"34f62090-a61b-4d8c-a10f-31f687997c10","tokenDurationInMins":20}},"sharedPortal":{"name":"Tech Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://bama.atlassian.net/wiki","kbLinkDomainURLs":["https://bama.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}