Jira Service Management

{"xsrfToken":"1aacc3baccb645e68e41b75d85471a5a14440f08_lout","branding":{"id":"178","key":"ed","name":"UA College of Education Technology Support","portalBaseUrl":"/servicedesk/customer/portal/178"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/bf007859-5d20-4c3a-b1cf-75a3a226d441/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzNGY2MjA5MC1hNjFiLTRkOGMtYTEwZi0zMWY2ODc5OTdjMTAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmJmMDA3ODU5LTVkMjAtNGMzYS1iMWNmLTc1YTNhMjI2ZDQ0MSI6WyJyZWFkIl19LCJleHAiOjE3MzE1NjAyMzYsIm5iZiI6MTczMTU1OTYzNn0.K4JPnIEUkB_JOri4W-JHwHLRIXb7Y9uvnIqPbNa_7Yw&client=34f62090-a61b-4d8c-a10f-31f687997c10&mode=fit","logoId":"bf007859-5d20-4c3a-b1cf-75a3a226d441","isLogoAvailable":true,"helpCenterTitle":"Welcome to the UA Technology Help Center","sharedPortalName":"Tech Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the UA Technology Help Center","sharedPortalName":"Tech Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#990000","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"178","key":"ed","projectId":10414,"serviceDeskId":178,"name":"UA College of Education Technology Support","description":"Welcome! You can raise a request for UA College of Education Technology Support using the options provided.","portalBaseUrl":"/servicedesk/customer/portal/178","onlyPortal":false,"reqTypes":[{"id":"1319","name":"Changes to Account Permissions","descriptionHtml":"","callToAction":"Changes to Account Permissions","introHtml":"","icon":11210,"iconUrl":"https://bama.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11210","groups":[446],"key":""},{"id":"1294","name":"Get IT help","descriptionHtml":"","callToAction":"Get IT help","introHtml":"Get assistance for general IT problems and questions.","icon":11201,"iconUrl":"https://bama.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11201","groups":[445],"key":""},{"id":"1373","name":"ListServ Requests","descriptionHtml":"","callToAction":"ListServ Requests","introHtml":"","icon":11210,"iconUrl":"https://bama.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11210","groups":[446],"key":""},{"id":"1320","name":"Onboarding New Employees","descriptionHtml":"","callToAction":"Onboarding New Employees","introHtml":"","icon":11210,"iconUrl":"https://bama.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11210","groups":[446],"key":""},{"id":"1322","name":"Physical Technology Moves","descriptionHtml":"","callToAction":"Physical Technology Moves","introHtml":"","icon":11210,"iconUrl":"https://bama.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11210","groups":[445],"key":""},{"id":"1323","name":"Removal of Departing Employees","descriptionHtml":"","callToAction":"Removal of Departing Employees","introHtml":"","icon":11210,"iconUrl":"https://bama.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11210","groups":[446],"key":""},{"id":"1299","name":"Report broken hardware","descriptionHtml":"","callToAction":"Report broken hardware","introHtml":"Report hardware that might be faulty or broken e.g. a broken computer screen or a damaged server.","icon":11172,"iconUrl":"https://bama.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11172","groups":[445],"key":""},{"id":"1309","name":"Request new hardware","descriptionHtml":"","callToAction":"Request new hardware","introHtml":"For example, a new mouse or monitor.","icon":11210,"iconUrl":"https://bama.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11210","groups":[445],"key":""},{"id":"1318","name":"Request New Software","descriptionHtml":"","callToAction":"Request New Software","introHtml":"","icon":11210,"iconUrl":"https://bama.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11210","groups":[445],"key":""},{"id":"1296","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":11187,"iconUrl":"https://bama.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11187","groups":[],"key":""}],"reqGroups":[{"id":445,"name":"Computers"},{"id":446,"name":"Logins and Accounts"}],"orderMapping":{"446":[1373,1323,1320,1319],"445":[1318,1299,1294,1322,1309]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"b16735f4-79e7-3cb1-b6dc-d39db69dffa9","appLinkName":"System Confluence","appLinkUrl":"https://bama.atlassian.net/wiki","spaceKey":"ED","spaceName":"EDUSUPPORT","spaceUrl":"https://bama.atlassian.net/wiki/spaces/ED","isServer":false},"labels":[],"projectKey":"EDU","serviceDeskId":178,"kbLinkDomainURLs":["https://bama.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":178,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"EDU","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzNGY2MjA5MC1hNjFiLTRkOGMtYTEwZi0zMWY2ODc5OTdjMTAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwNDE0IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzE1NjA4MzYsIm5iZiI6MTczMTU1OTYzNn0.7dHb1Z4jJB_pkRIw9U5IEo30cK5fWaBjQ0I8vp8rACc","targetCollection":"upload-project-10414","endpointUrl":"https://api.media.atlassian.com","clientId":"34f62090-a61b-4d8c-a10f-31f687997c10","tokenDurationInMins":20}},"sharedPortal":{"name":"Tech Help Center","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://bama.atlassian.net/wiki","kbLinkDomainURLs":["https://bama.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=bama","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"1aacc3baccb645e68e41b75d85471a5a14440f08_lout","baseUrl":"https://bama.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://bama.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1000000000","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"34f62090-a61b-4d8c-a10f-31f687997c10","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"68fc630741b24b92844c4d38e169b955","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}