Student Employee Email FAQ

OIT creates UA-net accounts for all student employees as a part of the HR payroll processes.

Student employees are assigned a Microsoft license which includes an @ua.edu email address. These accounts are to be used by student employees for University business only. Students should use their Crimson email accounts for all other instances.

Student employee accounts will be disabled automatically when the student no longer appears as an active student employee in the payroll feed.

By providing this additional student employee account, UA employees may send emails and share content without worry as students will not have access to the content if they are not active employees. Content that needs to be maintained beyond a single student’s employment period should be stored in a sponsor’s OneDrive, Teams, SharePoint site, etc.

Individuals who submit ePAs for student employees will receive “New Windows/Exchange Account” emails with further information when the account is created. This email should be shared with the student’s Crimson email address for the student to log into their new employee account.

• When and how are students who are also employed by UA told about their @ua.edu emails?

  • The departmental contact who submitted the HR ePA to hire the employee receives an email with the account details. The departmental contact can either share that information with the student directly, or share it with the student’s supervisor to communicate to the student.

• Does the student @ua.edu email address have the same password as the @crimson.ua.edu address?

  • No, when the @ua.edu account is created the system does not have access to the student’s current password to set it to the same password. A temporary password is set. Students who have new @ua.edu accounts created should reset their myBama passwords; after a brief synchronization, the @ua.edu account, myBama account, and @crimson.ua.edu account will all be set to the new password.

• How do students who are also employed check their @ua.edu email?

  • Student employees may need to open a different browser than their primary browser if they are already signed in to their @crimson.ua.edu accounts in their primary browser, or use an incognito/private browser window. Sign in to the new browser using username@ua.edu to access employee accounts. Student employees will need to use Duo with their username@ua.edu accounts as well.

• If a user wants to have one address forward to the other, what are the recommended best practices?

  • Please do not forward one address to the other. The purpose of having two accounts is to keep your personal/student content separate from your business content.