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An upgrade code can change a user type or division in Qualtrics. These codes are created by a Brand Administrator and are usually distributed to users by a Division Administrator.

A list of Division Administrators is on OIT’s Qualtrics information page.

Instructions

If you have been given an upgrade code, follow these steps to upgrade your Qualtrics account:

My Account in Qualtrics
  1. Log in to Qualtrics with your myBama username and password.

  2. In the top-right, select your avatar (the My Account button).

  3. On the next page, select the Upgrade Account tab.

  4. Enter the upgrade code into the Upgrade Code field.

  5. Click the Upgrade Account button.

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