There are many reasons why you might not see your course in Blackboard. Review this list before creating a ticket.
Jump to:
Instructor of Record
Course Creation
Upcoming Courses
Hidden Courses
Downtime or Service Interruption
Instructor of Record
If you are not the Instructor of Record, you may not automatically see the course in Blackboard.
If you are a new instructor at UA, or a new instructor for the course, the paperwork for your course assignment may not be in the system yet.
Check with your departmental administrators to make sure you are the instructor of record for the course.
You may also check with the Registrar’s Office to confirm you are the instructor of record
Course Creation
Blackboard courses are not always created at the time the course is created in Banner (the student information system).
Check the Courses tab in Blackboard, under the correct semester, to see if your course is present.
Semester Code = the year + the semester
Example: 202210 is the spring of 2022
Spring | Summer | Fall |
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10 | 30 | 40 |
If you are the instructor of record, and do not see the course you are teaching in Blackboard, you can create the course using the Blackboard Learn Section Maintenance tool.
If you have trouble accessing the Blackboard Learn Section Maintenance tool, please contact the Center for Instructional Technology for more troubleshooting.
If you need a non-integrated course created, for developing content or a course not associated with a Banner course, please contact the Center for Instructional Technology to request a shell.
Upcoming Courses
A course that is not in an active term may not appear on the Current Courses page – that is, it will be classified by the system as "upcoming." View this article: Where can I find courses not in my Current Courses view?
UA Online (distance) courses are listed as Upcoming until the first day of classes.
Browse by term. Move between past, current, and upcoming courses using system-defined terms. At the bottom of the list, you'll find a page selector to navigate through long lists.
Change the filter. Click on down arrow next to the Current Courses title to switch to another term. If you navigate to another page, all courses show again.
Search your list. The search function finds courses on the current page that match your search term.
Hidden Courses
Check for hidden courses on the Courses page in Blackboard.
Next to the search bar, click on the Filter drop down menu.
Select Hidden from me.
When you find your course, point to its course card menu (...) on the far right.
Select Show course.
Downtime or Service Disruption
You could be trying to access your course on Blackboard when it is offline for scheduled maintenance or an unexpected service interruption.
Offline for maintenance | We schedule maintenance and inform users before Blackboard is unavailable. The splash page will show a “Scheduled Maintenance” message. For more information, check: |
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Unexpected service interruption | If Blackboard is offline unexpectedly, you will see a “Service Interruption” message. For more information:
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