How can I send a follow up survey to students who attended their appointment?
Provided a student hasn’t opted out of receiving emails and/or texts, you can using SARS Messages, you can send a link to a follow-up survey to students after they attend an appointment.
Instructions
To set up SARS to send the student a link to your survey:
Launch SARS Messages https://sarsweb.ua.edu/SARSMessages/Login.aspx
Choose Messages > Email Templates (left sidebar)
Click Add, name your email template, and click Save
Choose your new “follow-up email” template and click Edit Template
After you fill out the form, you can Test it
Click Save
Repeat step 2 if you want to send a SMS message, too
Click Messages
Click Add, name your message, and click Save
Click your new “follow-up message” and choose the appropriate email and/or SMS templates
Click Save
If you have an email and a SMS you can test both simultaneously
Choose Applications (left sidebar)
Check the box next to Appointment Show, choose “follow-up message,” and click Save