Request Titanium access

For HIPAA compliance, every new, departing, or transferring Titanium user and every new computer — or an existing computer moved to a different building or room — which will be used to access Titanium has several set up steps, described below. Access requests should be emailed to itsd@ua.edu and, please, cc: me (gdykeman@ua.edu).

ONLY authorized users from each clinic are permitted to request Titanium access for others in the clinic. Here are the authorized users for each Titanium clinic.

  • Counseling Center: Greg Vander Wal or Nicole Mills-Branch

  • Child Development: Karly Downs and Blake Berryhill

  • Collegiate Recovery: Kelly Miller

  • Psychology Clinic: Wendy Belcher

  • Women and Gender Resource Center: Shannon Welch and Cyndi Elliott

Users (faculty, staff, or student interns)

Here is a list of the information to include in your request.

New User

  1. User’s name

  2. myBama User Name
    NOTE: Students will log in to your computers using:

    1. User Name = myBamaUserName@crimson.ua.edu

    2. Password = their myBama password

  3. Which AD group(s) should this user have access to? Below is a file with the list of each clinic’s groups

Departing User (leaving UA)

  1. User’s Name

  2. myBama User Name

  3. Which AD Groups(s) they should be removed from

  4. Dates when these changes should be made

Transferring User (to another UA Titanium clinic)

  1. User’s Name

  2. myBama User Name

  3. Which AD Groups(s) they should be removed from and which should they be added to

  4. Dates when these changes should be made

Computers

Here is a list of the information to include in your request. Below are instructions for finding this information.

Desktop

  1. The computer’s name

  2. The computer’s Physical (MAC) address

  3. The computer’s current IPv4 address

  4. The building and room number

Laptop

Will the user ever connect the laptop to the UA network via a docking station or an network cable? If so, connect the laptop and gather the following information:

  1. The computer’s name

  2. The computer’s Physical (MAC) address

  3. The computer’s current IPv4 address

  4. The building and room number

How to access Titanium when a laptop is not connected to a docking station or Ethernet cable

List of Titanium AD Groups

Each clinic decides what access users need.

NOTE: The Psychology Clinic has a separate Share drive. \\pyclinic.ua-net.ua.edu\Share\. They administer access to this.

Group Name

Grants access to

Group Name

Grants access to

GROUP-TITANIUM
(all Titanium users except those in Collegiate Recovery)

Application: Ti10.exe, Titanium application in \\titanium.ua-net.ua.edu\TITANIUM

GROUP-TITANIUM-Counseling_Center_Staff

Application: Ti10.exe, Titanium application in \\titanium.ua-net.ua.edu\TITANIUM

Share folder: \\titanium.ua-net.ua.edu\Counseling_Center_Documents

GROUP-TITANIUM-Counseling_Center_Student

Application: Ti10.exe, Titanium application in \\titanium.ua-net.ua.edu\TITANIUM

GROUP-TITANIUM-Counseling_Center_Billing

Share folder: \\titanium.ua-net.ua.edu\Counseling Center Billing

GROUP-TITANIUM-Child_Development_Research_Staff

Application: Ti10.exe, Titanium application in \\titanium.ua-net.ua.edu\TITANIUM

Share folder: \\titanium.ua-net.ua.edu\Child_Development_Research_Documents

GROUP-TITANIUM-Child_Development_Research_Student

Application: Ti10.exe, Titanium application in \\titanium.ua-net.ua.edu\TITANIUM

GROUP-TITANIUM-Psychology_Clinic_Faculty

Application: Ti10.exe, Titanium application in \\titanium.ua-net.ua.edu\TITANIUM

GROUP-TITANIUM-Psychology_Clinic_Staff

Application: Ti10.exe, Titanium application in \\titanium.ua-net.ua.edu\TITANIUM

Share folder: \\titanium.ua-net.ua.edu\Psychology_Clinic_Documents

GROUP-TITANIUM-Psychology_Clinic_Student

Application: Ti10.exe, Titanium application in \\titanium.ua-net.ua.edu\TITANIUM

GROUP-TITANIUM-WGRC_Admin

Application: Ti10.exe, Titanium application in \\titanium.ua-net.ua.edu\TITANIUM

Share folder: \\titanium.ua-net.ua.edu\WGRC_Documents

GROUP-TITANIUM-WGRC_Staff

Application: Ti10.exe, Titanium application in \\titanium.ua-net.ua.edu\TITANIUM

GROUP-TITANIUM-WGRC_Student

Application: Ti10.exe, Titanium application in \\titanium.ua-net.ua.edu\TITANIUM

GROUP-TITANIUM-SHC

Application: Ti10.exe, Titanium application in \\titanium.ua-net.ua.edu\TITANIUM_SHC

To find the computer’s Name, Physical (MAC) Address, and IP Address

  1. Make sure the computer is set up in the office where it will be used and connected to UA’s network via a docking station or network cable.

  2. On the computer, select the magnifying glass (in the Taskbar at the bottom of the screen) and type Command

  3. Select Command Prompt and Open

  4. In the window that appears, type ipconfig /all

There will be a lot of information. Here’s what we need (screenshot below):

  1. Windows IP Configuration section:

    1. Host Name (Computer Name)

  2. For desktops – or laptops that may connect via a dock or network cable – Ethernet adapter Ethernet section:

    1. Physical Address

    2. IPv4 Address

Use ipconfig to find hardware information, details in text above