Connecting to WiFi as a Guest (Guest WiFi)

Owned by Andy Rainey
Last updated: Nov 24, 2021
2 min read

We’re happy you’re visiting our campus. We’ve got a wifi network just for you!

UA-Guest is a secure internet network for visitors at The University of Alabama. UA-Guest provides internet-only access to non-UA personnel. It does not provide access to on campus resources or shared drives. To get connected to UA-Guest, follow the instructions below.

Get Connected to UA-Guest

  1. Visit your device’s network settings.

  2. From the list of available networks, choose UA-Guest.

  3. Once connected, you will be directed to a sign in page.  If you are not automatically prompted to sign in, please open a web browser and visit a website that you do not normally visit. This will prompt your browser to establish a connection and direct to the sign in page.

  4. Choose Request a Guest Account.

  5. Complete the required fields. Please note that the guest network only accepts non-UA email addresses.

  6. Your email address serves as your username. You will receive a text message with your password.

  7. Go back to your device’s network settings, select UA-Guest, then enter your username and password to connect.

Stay Connected for 30 Days

Once a visitor establishes a UA-Guest connection, the connection is valid for 30 days. Visitors can renew this connection endlessly. For visitors that require longer-term access, or access to UA resources, these visitors may request access by contacting the IT Service Desk. By default, all visitors will receive access to the UA-Guest network. Please make note in your request if the visitor will need Eduroam access, as the visitor must receive a departmental LDAP account. All affiliate accounts require a UA faculty or staff sponsor.

Visiting from another campus? Connect to Eduroam.

Guests visiting from institutions that support Eduroam may use the Eduroam network rather than UA-Guest.

Troubleshooting Tips

If a visitor has previously connected to a UA network, such as eduroam, they should forget these networks in order to connect to UA-Guest.

New UA-Guest device registration is not available on home football game days. Devices with an existing UA-Guest registration will be able to connect.