Similar to booking an appointment, the method used to cancel the appointment dictates what communication the student will receive.
Cancelled using eSARS
If your location allows students to cancel their appointment via eSARS, the student can do so. Because the student cancelled the appointment, they will not receive an email or text confirming that.
Cancelled using SARS Anywhere
An appointment can also be cancelled by an advisor, tutor, support staff member, etc., using SARS Anywhere. Your location can configure an email and/or SMS text template to notify the student. This configuration is done by your location’s SARS Admin.
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