Instructors may need to sync their course roster if students are not showing in the course roster for PointSolutions. This can occur if students add a course section after the instructor sets up PointSolutions. Please follow the steps listed below to update your course roster.
Instructions
Go to www.turning.com and Sign In to your account.
Locate the course to update.
Click View and select the Roster tab.
Click Update Course in the right-hand corner.
Launch PointSolutions.
The course will automatically download the newest update upon launch of the application.