How do I reset a user’s password?
If/when a SARS forgets their password, you can reset it to a temporary password in SARS Admin. After the user logs in to SARS Anywhere, they can/should change their password.
Instructions
Log in to SARS Admin
Choose Security > User Name
Find the desired user name
Change the password to something simple, e.g. abc123
Let the user know their password has been reset, what the temporary password is, and the steps to change their password after they log in.