What are Reason Codes?

Reason Codes are used by the person booking the appointment – either the student via eSARS or someone in the service unit’s office via SARS Anywhere – to indicate why the student wants to meet with an advisor, coach, tutor, etc. For example:

  • From Advising service unit:

    • General Advising

    • Graduation Questions

    • Change Major

  • From Tutoring service unit:

    • BSC 114 Learning Group

    • OTHER - COURSE NOT LISTED (for drop-in Tutoring)

  • From Coaching service unit:

    • Upgrade Your Note Taking

    • Using Study Tips to Hack Your Brain

When the appointment is booked, one or more Reason Codes can be selected

In eSARS, there is also a 250-character field where students can add questions/concerns not covered by the Reason Codes list