Known Issue - Blackboard Server Error Troubleshooting

Problem

Solution

All users should try the following to resolve this issue:

1. Please try to clear the cache in your internet browser (Safari, Firefox, Internet Explorer).

2. If the issue persists, try another browser.

3. If the issue persists, restart your computer/device.

4. If the issue persists, follow the linked guide to clear your local DNS cache.

   • How to clear local DNS cache

Related CIT Known Issue(s)

• May 5, 2023: Known Issue – Blackboard error message - Center for Instructional Technology | The University of Alabama

• April 25-26, 2023: Known Issue- Blackboard Server Error April 25-26 - Center for Instructional Technology | The University of Alabama

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