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Known Issue - Blackboard Server Error Troubleshooting

Known Issue - Blackboard Server Error Troubleshooting

Owned by Erin Warner, created
Last updated: May 05, 2023
1 min read

Problem

User receives an error message that may say “Site can’t be reached” when attempting to access Blackboard.

Solution

All users should try the following to resolve this issue:

  1. Please try to clear the cache in your internet browser (Safari, Firefox, Internet Explorer).

  2. If the issue persists, try another browser.

  3. If the issue persists, restart your computer/device.

  4. If the issue persists, follow the linked guide to clear your local DNS cache.

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